Perspex International offers a 10 year guarantee on the outdoor ageing behaviour of its Perspex® acrylic clear sheet. This guarantee covers the rigidity, strength and light transmission of the product.
The 10 year guarantee for Perspex® coloured acrylic is also on the outdoor ageing behaviour and covers rigidity, strength and colourfastness. The guarantee applies to the original purchaser of the product and is valid for 10 years from the date of purchase. In order to claim the guarantee, the customer must provide proof of purchase and a sample of the defective product to Perspex. The customer should do this by firstly getting in touch with us at Cut My and we will communicate with Perspex to deem whether the defect can be covered under the guarantee. If so, we will arrange with Perspex International to replace the product free of charge.
It's worth noting that coloured acrylic may have some variations in shades, tones and finishes and it might not have the same uniformity as clear acrylic. This is due to the manufacturing process of coloured acrylics, but it will be covered by the guarantee if it falls outside the normal manufacturing tolerance.
The guarantee for clear and coloured Perspex acrylic does not cover any failure attributable to causes not usually associated with the normal use of Perspex acrylic sheet and in particular does not apply to harm caused by chemical agents, cleaning fluids, unsuitable sealants or decorative materials. It also does not cover defects that occur due to poor standards of workmanship during fabrication and installation. The sheet must be appropriately stored and transported prior to fabrication and installation for the guarantee to be valid.
How to claim the guarantee
In order to claim the guarantee, you must provide proof of purchase and a sample of the defective product to us and then we will follow this up with Perspex International. This must be done immediately to notice the defects. If the defect is deemed to be covered under the guarantee, Perspex International will replace the product free of charge.
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Really nice table top to fit in an office. It’s very solid which is great. Compared to my previous Ikea table top it was quite difficult to drill into to attach the legs of the standing desk but I think that shows how solid it is all the way through (and not cardboard inside). Hopefully will last a very long time.
Sarah,
4 hours ago
Verified
Great service and a great product.first time buyer
Great service and a great product.
Nick ellis,
19 hours ago
Verified
Good experience so far...
Good experience so far...
I ordered a straightforward rectangular piece of acrylic from CutMy, which was processed and delivered fairly promptly. There was a slight delay, of which I was notified, and after despatch the piece arrived as stated and was securely and safely packaged. The website was easy to navigate and to place the order.
I have also submitted a design for a non-rectangular splashback but am still waiting for a quotation for the cost two weeks later. Thankfully my job is not in a rush, so I can wait a little longer. At the time that my design was uploaded I received an email saying "We are currently experiencing a high volume of quotes, which may result in a delay in our response time", so the delay was expected, but hopefully not for much longer!
Andrew Whittaker,
21 hours ago
Verified
Great service and delivery product is…
Great service and delivery product is great value for money
Alison Chadwick,
1 day ago
Verified
Great service and product.
Great service and product.
Had a question regarding delivery and was answered with no hassle.
Will use them again and recommend.
Nigel,
1 day ago
Verified
Great service and held tolerances on…
Great service and held tolerances on the cuts really well!
Roger,
1 day ago
Verified
Sent out my perspex order quickly and…
Sent out my perspex order quickly and well packaged. Quality was good and I would recommend them
customer,
1 day ago
Verified
Great service andquick turn around.
Great service and quick turn around. Good communication.
Will definitely use again.
chris sier,
1 day ago
Verified
Great service
Great service. I ordered a strip of oak veneer MDF for a shelf, it was all perfect with regard to measurement. The only downside, hence not full star rating, is because the edges of the shelve wasn’t veneered, only the top and bottom, so doesn’t look great from the front. Bit pointless having the veneer really.
Mrs K Potter,
1 day ago
Verified
V good service
V good service. All nicely cut. Some extra trimming was required because my walls aren’t straight, but that’s to be expected. We bought pre-primed panels. Only the front/back faces are primed so I still need to prime the edges. Looks good so far.
Peter,
1 day ago
Amazing customer service
Amazing customer service.
You have a client for life !
Krystian Poplawski,
2 days ago
Verified
Great product
Great product
Brian Jackson,
2 days ago
Verified
The end result was good
The end result was good. The time it took was incomprehensible.
Ivars Boss,
2 days ago
Verified
Sofa goes Orthopaedic.
Doing my back the world of good under sofa cushions.
Neil Privett,
2 days ago
Verified
Order cut to size as requested-…
Order cut to size as requested- straightforward to fit.
TC,
2 days ago
Verified
The shelves arrived quickly and fit…
The shelves arrived quickly and fit exactly. I was pleasantly surprised to see that the edges were finished with edging strip. Will definitely be ordering more for my other cupboards.
Andrew Taylor,
2 days ago
Verified
Top quality firm
Cut to the right size, very good veneer top quality oak. Pact perfectly no chance of being damaged, and well on time.
Peter Gardiner,
2 days ago
Verified
Easy to use and turn up on time
Easy to use and turn up on time
Joe,
3 days ago
Verified
Really easy to put up and looks really…
Really easy to put up and looks really good. User friendly website made ordering correct size easy and stress free.
Judy H,
3 days ago
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