Perspex International offers a 10 year guarantee on the outdoor ageing behaviour of its Perspex® acrylic clear sheet. This guarantee covers the rigidity, strength and light transmission of the product.
The 10 year guarantee for Perspex® coloured acrylic is also on the outdoor ageing behaviour and covers rigidity, strength and colourfastness. The guarantee applies to the original purchaser of the product and is valid for 10 years from the date of purchase. In order to claim the guarantee, the customer must provide proof of purchase and a sample of the defective product to Perspex. The customer should do this by firstly getting in touch with us at Cut My and we will communicate with Perspex to deem whether the defect can be covered under the guarantee. If so, we will arrange with Perspex International to replace the product free of charge.
It's worth noting that coloured acrylic may have some variations in shades, tones and finishes and it might not have the same uniformity as clear acrylic. This is due to the manufacturing process of coloured acrylics, but it will be covered by the guarantee if it falls outside the normal manufacturing tolerance.
The guarantee for clear and coloured Perspex acrylic does not cover any failure attributable to causes not usually associated with the normal use of Perspex acrylic sheet and in particular does not apply to harm caused by chemical agents, cleaning fluids, unsuitable sealants or decorative materials. It also does not cover defects that occur due to poor standards of workmanship during fabrication and installation. The sheet must be appropriately stored and transported prior to fabrication and installation for the guarantee to be valid.
How to claim the guarantee
In order to claim the guarantee, you must provide proof of purchase and a sample of the defective product to us and then we will follow this up with Perspex International. This must be done immediately to notice the defects. If the defect is deemed to be covered under the guarantee, Perspex International will replace the product free of charge.
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No problems, fast delivery, items high quality and exactly what I ordered.
Awed,
8 hours ago
Verified
Very happy with my made to order…
Very happy with my made to order window, sturdier than expected, secure packaging, many thanks!
Kat,
11 hours ago
Verified
Excellent
Excellent - lovely quality tabletop, exactly as ordered and well packaged so arrived in perfect condition👍
sara auld,
13 hours ago
Verified
Web site clear and easy to use
Web site clear and easy to use. Got what I needed within the timescales given and to a high level of quality. What's not to like!
Robin Wilson,
15 hours ago
Verified
Everything was great thanks
Everything was great thanks. The only reason you got four instead of five stars was your choice of courier. They stink.
Paul,
17 hours ago
Verified
Great service and products
Great service and products. Really pleased with the results.
em,
20 hours ago
Verified
Excellent product cut to perfection and…
Excellent product cut to perfection and fitted perfect..looking good..
john shaw,
21 hours ago
Verified
Now a repeat customer
Now a repeat customer
This is not my first order with this group and they have demonstrated a consistent high level of quality and finish. I have plenty more projects coming up and you will be top of my list of preferred suppliers. many thanks.
Dave Richards,
21 hours ago
Verified
Excellent product delivered in good…
Excellent product delivered in good time and condition.
Michael Dodds,
22 hours ago
Verified
Very pleased with the glass effect…
Very pleased with the glass effect perspex.
Kim Boundy,
22 hours ago
Verified
Great Service
Great, wood was cut to size and saved me the inconvenience. My online query was dealt with by a human too.
Sunny,
22 hours ago
Verified
Great service, easy to orderI
I needed a small piece of mdf with cut out for dolls house. It came quickly and perfect size.
Nicky willis,
23 hours ago
Verified
Thumb up
Cut to mm perfection and nice quality wood. Delivered on time too. Very helpful, thank you.
JM,
1 day ago
Verified
Everything was perfect from order to…
Everything was perfect from order to delivery excellent
Les Jamieson,
1 day ago
Efficient and fast service
Efficient and fast service. Product was as shown and perfectly packaged. Help centre was useful to as were the instructions for installation. I’ve been recommending it to others and will use them again.
Laura Downs,
1 day ago
Verified
Received cut to correct size
Received cut to correct size. On time 10/10
customer,
1 day ago
Verified
Delivered quickly
Delivered quickly, measurements accurate and good quality.
Stephen Watts,
1 day ago
Verified
Sheets arrived well packed as d were…
Sheets arrived well packed as d were cut exactly to my requirements for the reconstruction of greenhouse after a storm caused a lot of damage
Ian Hunter,
1 day ago
Verified
Sizes perfect
Sizes perfect, very prompt, thank you Your delivery service leaves a bit to be desired, tried to deliver, wouldn't leave it in a sheltered enclosure, didn't leave a note to explain, email from you saying it had been dispatched, delivery sent an email 2/3 days later saying would try again by which time I had reordered from you.
Brian Keefe,
1 day ago
Verified
Used them a couple of times quick…
Used them a couple of times quick simple and easy to use
Shaun Wilby,
1 day ago
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